01
Catch the moment
When the team is on another job, LocalIQ keeps the first response from falling through the cracks.
Built for South African local business
Turn a missed call into a text-back conversation.
LocalIQ uses AI-assisted SMS to help local businesses respond when a call arrives while the team is busy, after hours, or already on the road.
A practical first step toward fewer missed opportunities.
LocalIQ flow
Illustrative customer moment
Missed call detected10:42 PM
Customer calls
The team is busy.
LocalIQ responds
The conversation stays alive.
After-hours coverage, without adding another shift.
Phone-first demo
See the missed-call text-back flow in five practical steps.
Configure the demo with your own Twilio number, then call it from a verified phone. When credentials are missing, LocalIQ runs in dry-run mode and logs the intended texts instead of sending them.
Configuration requirements
Set TWILIO_PHONE_NUMBER and PUBLIC_URL alongside your Twilio account credentials. The phone number is intentionally not shown here: use the number assigned to your own account.
- 01
Copy the example environment
Copy .env.example to .env and add the Twilio values plus POLSIA_API_KEY when AI replies are enabled.
- 02
Install and start
Run npm install && npm start to serve the app on port 3000.
- 03
Give Twilio a public URL
Deploy it or run ngrok http 3000, then set PUBLIC_URL to that HTTPS address.
- 04
Point both Twilio webhooks
Set your number’s call webhook to POST PUBLIC_URL/voice and message webhook to POST PUBLIC_URL/sms.
- 05
Call from a verified phone
Open this page on your phone and call the configured number. Reply to the text to continue the SMS exchange.
Trial Twilio accounts can only text numbers you have verified first. US production texting requires A2P 10DLC registration; that is not required for a demo to your own verified phone. Missing Twilio or Polsia AI keys keep the flow in dry-run or fallback mode, so you can inspect the journey without sending a message.
The local business advantage
Your best next customer should not depend on perfect timing.
LocalIQ is designed around the reality of local work: phones ring while hands are full, and customers reach out when it suits them.
02
Keep the conversation moving
AI automation handles the helpful first exchange so a missed call can still become a real opportunity.
03
Turn intent into bookings
Give customers a clear next step, even after hours, while your team focuses on the work in front of them.
Missed-call opportunity
Put a number to the gap.
A quick estimate of the monthly customer value that could be waiting in missed calls.
Estimated monthly opportunity
Enter both values to see a simple monthly estimate.
This is an estimate, not a promise. Your actual opportunity depends on your callers and conversion rate.
Made for busy local teams
Keep the next customer conversation moving.
These illustrative moments show how LocalIQ can help when a call or booking question arrives while your team is already helping someone else.
Dentists
A patient calls after hours to book a cleaning.
LocalIQ keeps the first response moving until the practice can follow up.
Barbershops
A client calls while every chair is full to ask for an available slot.
LocalIQ keeps the booking request from disappearing in the rush.
Realtors
A buyer calls from a listing while the agent is showing a property.
LocalIQ keeps the conversation warm for the next follow-up.
Restaurants
A diner calls during the rush to ask about booking a table.
LocalIQ helps keep the initial request from being missed.
Tradespeople
A homeowner calls while the owner is on a job.
LocalIQ captures the next conversation opportunity for follow-up.
A simple monthly offer
LocalIQ for R2,500/month
Talk through your business and see whether LocalIQ is a useful fit for keeping more customer conversations moving.
How it works
Simple for your team. Helpful for your customers.
A missed call starts an automated SMS follow-up, giving your team useful context for a qualified enquiry without claiming live availability or confirming a booking.
01 /
Missed call
A customer calls while you are with someone else, on another job, after hours, or already offline.
02 /
Automated SMS follow-up
The configured Twilio number sends an automatic SMS. The customer can reply with what they need while the AI-assisted exchange keeps the conversation moving.
03 /
Qualified booking enquiry
The saved exchange gives your team context for a focused follow-up. Start a qualified enquiry when you are ready to discuss the next step.
Start a qualified enquiryFrequently asked questions
Answers for your missed-call automation questions
A clear look at the current LocalIQ offer, text-back flow, setup expectations, and enquiry process.
Ready when you are
Make sure the next ring gets answered.
Tell us where missed calls are costing you. We will show you how LocalIQ can help keep more customer conversations moving.
Request an automation consultationNo pressure. Just a useful first chat.
Tell us about your business
A few useful details are enough for a first conversation.